post-sales
Scale customer success with interactive demos
Onboard, educate, and support customers with interactive demos - without scaling headcount
Powering hundreds of thousands of user experiences
Powering hundreds of thousands of user experiences
from onboarding to renewal
Why Success teams choose Saltfish
Scale customer onboarding
Get every customer to value faster
Replace repetitive onboarding calls with demos customers can watch on their own time
Scale customer onboarding
Get every customer to value faster
Replace repetitive onboarding calls with demos customers can watch on their own time
Scale customer onboarding
Get every customer to value faster
Replace repetitive onboarding calls with demos customers can watch on their own time
Get every customer to value faster
Replace repetitive onboarding calls with demos customers can watch on their own time
Drive product adoption
Make sure customers use what they pay for
Share demos that show exactly how new features work
Drive product adoption
Make sure customers use what they pay for
Share demos that show exactly how new features work
Drive product adoption
Make sure customers use what they pay for
Share demos that show exactly how new features work
Make sure customers use what they pay for
Share demos that show exactly how new features work
Reduce support tickets
Answer questions before they're asked
Embed demos in help docs and tickets so customers can help themselves
Reduce support tickets
Answer questions before they're asked
Embed demos in help docs and tickets so customers can help themselves
Reduce support tickets
Answer questions before they're asked
Embed demos in help docs and tickets so customers can help themselves
Answer questions before they're asked
Embed demos in help docs and tickets so customers can help themselves
outcomes
Customer education that scales
70%
reduction in onboarding calls
9.5x
more memorable than static docs
41%
increase in feature adoption
use cases
Support customers at every touchpoint
Share over slack or email
Answer customer questions with a demo in seconds
Share over slack or email
Answer customer questions with a demo in seconds
Share over slack or email
Answer customer questions with a demo in seconds
Share over slack or email
Answer customer questions with a demo in seconds
Embed in help docs
Turn help articles into demos that actually solve the problem
Embed in help docs
Turn help articles into demos that actually solve the problem
Embed in help docs
Turn help articles into demos that actually solve the problem
Use during onboarding
Guide new customers through key workflows from day one
Use during onboarding
Guide new customers through key workflows from day one
Use during onboarding
Guide new customers through key workflows from day one
Title goes here in new user activation
Description goes here that is maximum 2 rows long, ideally the title is only 1 actually.
Title goes here in new user activation
Description goes here that is maximum 2 rows long, ideally the title is only 1 actually.
Trigger in-product
Launch walkthroughs based on customer behavior to guide them through key workflows
Trigger in-product
Launch walkthroughs based on customer behavior to guide them through key workflows
"Our CS team used to spend 70% of their time on basic onboarding. They now dedicate that time to growing accounts"
Nicholas Sjögren
CEO & Co-founder
"Our CS team used to spend 70% of their time on basic onboarding. They now dedicate that time to growing accounts"
Nicholas Sjögren
CEO & Co-founder
"Our CS team used to spend 70% of their time on basic onboarding. They now dedicate that time to growing accounts"
Nicholas Sjögren
CEO & Co-founder
"Our CS team used to spend 70% of their time on basic onboarding. They now dedicate that time to growing accounts"
Nicholas Sjögren
CEO & Co-founder
FAQ
Frequently asked questions
How long does it take to create a demo?
Most teams publish their first demo in under 10 minutes. Just click through your product - we capture every step.
Do I need developers?
No. Everything works in the browser. No code, no implementation, no staging environment. 1) Google Tag Manager 2) Npm package library 3) Script tag Implementation takes 1-20 minutes depending to approach. Once done, non-technical people can build and launch video experiences without ever involving a developer again
Can I capture leads?
Yes. Gate your demo with a form and capture name, email, and company before or during the demo.
What analytics do I get?
Views, completion rate, drop-off by step, time spent, and which companies are watching.
Do you offer anything for in-product?
Yes, our in-product video walkthroughs are included in higher tiers. Check our some of our case studies to read about the results our customers have achieved.
How long does it take to create a demo?
Most teams publish their first demo in under 10 minutes. Just click through your product - we capture every step.
Do I need developers?
No. Everything works in the browser. No code, no implementation, no staging environment. 1) Google Tag Manager 2) Npm package library 3) Script tag Implementation takes 1-20 minutes depending to approach. Once done, non-technical people can build and launch video experiences without ever involving a developer again
Can I capture leads?
Yes. Gate your demo with a form and capture name, email, and company before or during the demo.
What analytics do I get?
Views, completion rate, drop-off by step, time spent, and which companies are watching.
Do you offer anything for in-product?
Yes, our in-product video walkthroughs are included in higher tiers. Check our some of our case studies to read about the results our customers have achieved.
How long does it take to create a demo?
Most teams publish their first demo in under 10 minutes. Just click through your product - we capture every step.
Do I need developers?
No. Everything works in the browser. No code, no implementation, no staging environment. 1) Google Tag Manager 2) Npm package library 3) Script tag Implementation takes 1-20 minutes depending to approach. Once done, non-technical people can build and launch video experiences without ever involving a developer again
Can I capture leads?
Yes. Gate your demo with a form and capture name, email, and company before or during the demo.
What analytics do I get?
Views, completion rate, drop-off by step, time spent, and which companies are watching.
Do you offer anything for in-product?
Yes, our in-product video walkthroughs are included in higher tiers. Check our some of our case studies to read about the results our customers have achieved.
How long does it take to create a demo?
Most teams publish their first demo in under 10 minutes. Just click through your product - we capture every step.
Do I need developers?
No. Everything works in the browser. No code, no implementation, no staging environment. 1) Google Tag Manager 2) Npm package library 3) Script tag Implementation takes 1-20 minutes depending to approach. Once done, non-technical people can build and launch video experiences without ever involving a developer again
Can I capture leads?
Yes. Gate your demo with a form and capture name, email, and company before or during the demo.
What analytics do I get?
Views, completion rate, drop-off by step, time spent, and which companies are watching.
Do you offer anything for in-product?
Yes, our in-product video walkthroughs are included in higher tiers. Check our some of our case studies to read about the results our customers have achieved.
Try Saltfish today
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